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Terms and Policies

Terms of Use:
The Terms of Use of the site shall be construed in accordance with the laws of the state of New York exclusively. Any dispute arising under the Terms of Use or with the Rock & Roll Player Company, Inc., shall be subject to the exclusive jurisdiction of the Superior Court, Maricopa County, Phoenix, Arizona.

Refund/Return Policy:
If for any reason you would like to return your item please email info@rr-player.com and we will help you return or exchange an item.

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately at customercare@rr-player.com. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Items returned to us AFTER 7 days and WITHOUT contacting us first with a return authorization will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.